SAP IS-U is SAP's Industry Specific Solution for Utilities Industry. It is also referred to as SAP IS-U/CCS (Customer Care and Services) SAP Utilities (SAP IS-U) is a sales and information system that supports utility and waste disposal companies. It is also referred to as CR&B (Customer Relations and Billing). It provides Solutions on the functionality needed to increase operational efficiencies, mitigate and manage risk, bill residential, commercial and industrial and drive innovation throughout the value chain.

Training Objectives of SAP IS-Utilities:
SAP IS Utilities component is a sales and information system support Business Process and also helps you to keep your business processes as streamlined and as efficient as possible. Using SAP Utilities you can able to access data at any time from different business areas, providing you with the information you need to make the right decisions.

Target Students / Prerequisites
Students must have knowledge to manage and bill residential, commercial and industry.

Course Content:

SAP ISU Introduction
SAP IS-Utilities/CCS overview
Scope of Regulated and Deregulated Market for ISU
Recognize how SAP ISU integrated in the R/3 Environment
Functional scope of the ISU system
Basic Master Data/Basic Functions
Business Master Data
Technical master Data
Schedule Master Data
Device Master Data
Concept of Move-in/out process
Overview of Customer Interaction Centre
Overview of Contract account Receivables and payables
Overview of Device Management Module
Explanation of Business scenarios in ISU

Billing & Invoicing Module
Master Data and functions relevant to Billing
How rates and prices are mapped in the ISU system
Configuration of Rate Structure/Tariff Design
Configuration of Schema development and Rate determination process
Configure customizing settings for billing & invoicing Process
Discounts / surcharges
Meter reading order creation and consumption entry results process
Explanation of Different billing cycles like Manual billing, Interim billing, Periodic billing and final billing
Bill Print out functions

About the Trainer

10 + Years of IT experience, provided training for over 1000+ professionals online Real-time IT experience which enables to provide dedicated quality training. Teaching is his passion vast experience in providing online training around the globe with good communication skills.